FAQ

When will we be able to see our video?
The videos are ready in 4-5 month for online preview.

How do you protect against hard drive failures?
We back up our files on a 2nd drive in the event one does go bad. Also while the videos are being edited they are on a 3rd drive.

I am planning my wedding and I am hoping my day will go perfectly, but I am worried it will go by so fast I will not remember it.
We are here for you. We keep out of the way and record your special day so you can relax, and enjoy yourself.
What better way to chronicle the special moments than with a video that will last a lifetime!

I am just not sure I, or my friends and family who can not make it in, will watch a long wedding video.
While we do make a long wedding video, we also make a short video that our past brides have watched over and over many times because they love the videos.
Friends and family love the short video too, they get a feel of the wedding day.

I hear files can be lost from failed SD cards, how do you handle this?
It is true even the best SD cards can fail. We take every measure to ensure your videos are backed-up.
Our cameras record to two cards at the same time making a backup on the spot. 
We also use more than one camera to ensure your special day will not be lost even when an SD card is.

Can we pick up music for the wedding trailer?
The licensed music we use is based on the feeling of the wedding.
If there is a music type you love or hate let us know and we will work with the type you love and avoid what you hate.

How do you record audio during the ceremony?
During the ceremony, we put one microphone on the groom, bride (if possible) and one on or near the pastor. We also can connect to the DJ equipment if permitted. We also attach a mic to each person that makes a speech.

What is in drone coverage?
We make drone footage of the venue on the wedding day before the ceremony starts. If there anything else you would like us to capture with a drone, let us know. We are always open to trying something new.

How do you accept payment?
We can take cash, check, or credit card through PayPal.

When is the payment due?
Non-refundable deposit of $300 is due at the time of booking and this will secure your date. The rest is due two weeks before the wedding day.

We don’t want a big production company in the way of our guests.
You’ll actually notice your photographer more than you’ll notice us!
We don’t set up shots, and we don’t have cameras in anyone’s face, so there’s absolutely nothing to worry about.

Do you offer photography as well?
No, we don’t do photos.
We want to focus on what we do best, telling your story, and we don’t want to water down your experience by trying to offer both.

Can you work with our photographer?
Most weddings the photographer will run around take shots from every direction.
We stay out of their way, and this is another reason we use more than one camera.
If a photographer is in front of our camera we have it covered.